FREQUENTLY ASKED QUESTIONS

1) What is a voiceprint?

A voiceprint is a set of measurable characteristics of a human voice that uniquely identifies an individual. When we turn your voice into a visual artwork, it becomes an Artsy Voiceprint.

2) How do I place a custom art order?

  • Choose the media (paper, canvas, wood, or brushed aluminum)
  • Fill out the custom form - size, colors, caption, font, etc.
  • Upload your recording(s) or email it after you place your order
  • Add the listing to your cart and checkout

3) What is the extra 1 inch border for paper prints?

You have an option to add an extra 1 in. white border to some paper prints in my shop. Please add it if you intend to frame your print with a matte. If your frame will be the same size as your print, you do not want the extra border.

4) How do I send my recording?

You may upload your recording when placing your order or you may email it to support [at] artsyvoiceprint.com after you place your order, simply include your order number in the subject line.

5) How do I record a voice message?

The easiest way to record your message is to use your phone's Voice Memo or Voice Recorder app. You can email the file directly from your phone. You can also use your phone or camera's video feature to record (while pointing the camera anywhere) and send me that file.

6) How do I record my baby's heartbeat?

The easiest way to obtain a recording of your baby's heartbeat is to use your phone's Voice Memo or Voice Recorder app at your next doctor's visit to get 5-15 seconds of the heartbeat sound. Don't worry if there are any background noises or talking in between as I can edit those out if needed.

7) What if I don't have a recording of my baby's heartbeat, can I use an ultrasound/sonogram image instead?

Yes, I can create your baby's heartbeat art using an image as well. Email me the highest possible quality scan or picture taken of the ultrasound printout or monitor.

8) Is there a limit for the length of the voice recording?

There is no specific limit, but for the best results I recommend 1-3 phrases or up to 15 seconds. The shorter the recording, the more detail you will get in the sound wave. But if you'd like to capture something longer, it is definitely doable and many customers use longer clips.

9) How do I send my song?

You do not need to send us an MP3 file of the song, all I need is the link to the song on YouTube. If the song is not available online, please email it the MP3 file to support [at] artsyvoiceprint.com once you've placed your order.

10) Can you fit an entire song on a smaller size print?

Yes, we can fit any length on any size. What will be effected is the compression of the sound waves. The larger the size, the more detail will be visible.

11) What types of files are acceptable?

We can use any audio or video file. If you're sending a song, you can just send me the link to the song on YouTube.

12) My recording is not the greatest, can you edit my audio file?

Yes. I have a lot of experience editing sound. I can remove extra sounds or reduce background noises, piece together, or amplify your recording as needed. I can also use only certain sections of your recording or song, please be specific and provide the start/end times whenever possible or describe what part to use or omit. It is rare that I cannot use a recording, in that case, I will notify you and provide options.

13) What if my video file is too large for email, how can I get it to you?

You can trim the video down to a smaller clip and attach it to an email. If it's still too large, the best way is to upload it to Dropbox, Google Drive, or WeTransfer and share the file. If that sounds too complicated, you can also record the sections you want on your phone while the video is playing on your computer or TV (it's best to use the voice memos or voice recorder app on your phone) and email that file to me right from your phone.

14) Can I have more than 1 recording on my print?

Yes, adding additional recordings to your print creates a multi-color artwork that has more depth. There is a $12 fee for each extra recording. Simply choose the number of extra recordings when customizing your order. You can choose the colors for each recording and have the multiple sound waves either overlap on the center line, be placed individually on multiple rows, or positioned side by side on the center line.

15) Can I preview the art prior to printing?

Yes, if you want to proof the art, please select the option when checking out and I will send you a preview for your approval. Please consider that requesting a proof can delay your order if I have to wait for your response.

16) What is a QR code?

A QR code is a scannable code that will play your recording when scanned with a QR Reader app on any phone or tablet. If purchased, you will receive a 4x6 card with the QR code printed on it.

There are many free apps that enable you to scan QR codes. Search 'QR Reader' to download an app or use your phone's camera to scan.

17) How do I play the recording on the QR code card?

There are many free apps that enable you to scan QR codes. Search 'QR Reader' to download an app or use your phone's camera to scan.


18) Do you offer Gift Certificates?

Yes, I offer both digital and printed gift certificates. Printed gift certificates can be chosen for custom voiceprints, song prints, wedding vow art, and baby's heartbeat art. You will receive a gift certificate printed on a 5x7 folded card with instructions for the recipients on how to redeem and personalize their custom sound wave art. You can choose what size print you would like to gift from the drop down menu for each listing.

★ Reviews

What customers have to say

924 reviews
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Amazed

Arrived in timely manner. Beautiful item

Lovely 5-year anniversary present!

My husband could not have been happier with the 12×24 wood print I got him for our 5th anniversary. The sound wave our print depicts is The Stylistics' "You Are Everything" (our first dance song) and it looks fantastic! Ordering was simple and delivery was even more prompt than I'd expected. My only suggestion would be to have examples of the various available ink colors on wood sample backgrounds; Artsy was very accommodating with my request to see a color on a wood mockup before finalizing our piece, but it would be great to see realistic examples without having to inconvenience Artsy with multiple requests. All in all, this was a wonderful present that combines thoughtful traditionalism with clever, modern aesthetics. Highly recommended!

Perfect Anniversary Gift!

Best anniversary gift I’ve bought in 10 years. My wife and I love it. Helps to follow the traditional wedding gift guidelines while being super cool in the process. Totally awesome!

Love it

I ordered this for our five year wedding anniversary. It was a pic of our first dance and our wedding song sound waves. My husband once told me that he was so drunk, that he almost didn't remember our first dance. This will help him refresh his memory a little bit more. It was gorgeous and my husband loved it.

Perfect for our 5 year anniversary

The proof came super fast, the one change I had was made quickly and it shipped out in just a few days. It arrived wrapped with care and perfect condition. My husband and I love it and will cherish it forever. Thank you so much for everything!